Privacy Policy

1. Who We Are

eGaming Monitor Ltd is a professional data and services firm providing market intelligence products to the iGaming industry. Our registered address is:

Kingslea, 15 Barton Road
Manchester, M27 5LL
United Kingdom

For data protection enquiries, please contact us at [email protected].

2. Personal Data We Collect

We may collect personal data when you:

• Submit an enquiry or contact form on our website
• Register for or access a subscription product
• correspond with us by email or other means
• Visit our website (via cookies and analytics)

The types of personal data we may collect include your name, company name, email address, job title, and any information you voluntarily provide in correspondence with us.

3. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device when you visit a website. We use the following types of cookies:

• Contact form cookies — if you use our contact form, cookies may store your name, email address and other details for your convenience. These cookies last for up to one year.
• Login cookies — if you log in to a subscriber account, a login cookie is set for the duration of your session (up to two days).
• Preference cookies — cookies that remember your display or interface settings are retained for up to twelve months.
• Remember Me cookies — if you select the "Remember Me" option when logging in, your login session may persist for up to two weeks.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

4. Embedded Content

Some pages on our website may include embedded content from third-party sources (such as video players, social media widgets or external charts). Embedded content from other websites behaves in the same way as if you had visited those websites directly. Those third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content.

We recommend reviewing the privacy policies of any third-party services whose content appears on our site.

5. How We Use Your Personal Data

We use personal data collected through our website and services for the following purposes:

• To respond to enquiries and provide information about our products and services
• To manage subscriber accounts and provide access to data products
• To administer our business relationship with you or your organisation
• To send relevant communications about our services, reports or events (where you have consented or where we have a legitimate interest to do so)
• To comply with legal or regulatory obligations

6. Sharing Your Personal Data

We do not sell personal data to third parties. We may share personal information in the following limited circumstances:

• Where required by law or regulation
• Where necessary for the administration of our business relationship with you
• Where we have a legitimate business interest to do so, provided that interest is not overridden by your rights
• With trusted service providers who process data on our behalf and are bound by appropriate data protection obligations

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes set out in this policy, to maintain our business relationship with you, and to comply with our legal obligations.

If you have a registered account with us, you may request to view, amend or delete your personal information at any time by contacting us at [email protected]. Please note that usernames cannot be changed once set.

8. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request that we correct inaccurate or incomplete data
• Right to erasure — to request deletion of your personal data in certain circumstances
• Right to restrict processing — to request that we limit how we use your data
• Right to object — to object to our processing of your data where we rely on legitimate interests
• Right to data portability — to receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at [email protected]. We will respond within one month of receiving your request.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your personal data in accordance with applicable law.

9. Data Security and Breach Procedures

We have implemented appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction or alteration. We maintain procedures for identifying and responding to suspected personal data security breaches.

Where we are legally required to do so, we will notify affected individuals and the relevant supervisory authority (the ICO) of a data breach in accordance with applicable timeframes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated review date. We encourage you to review this policy periodically.

11. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer at:

eGaming Monitor Ltd
Kingslea, 15 Barton Road
Manchester, M27 5LL
United Kingdom
[email protected]